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Privacy Policy

We are committed to protecting the privacy of our customers. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998.

AbsoluteHosting collects information about you only for specific purposes:

a) For billing and internal administration
b) To process your order
c) To provide you with the services that you have ordered
The type of information we will collect about you includes but is not limited to: your name, address, telephone number, email address. We will never collect sensitive information about you without your explicit consent. AbsoluteHosting does not keep records of any credit/debit card numbers.

We will not pass your personal information, including your e-mail address to any third-party, except those companies who are essential to the provision of AbsoluteHosting services. Such companies will not at any time contact you via email or any other method without your prior consent.

AbsoluteHosting may periodically send emails to our customers informing them of updates to the service. We may use technology to track the patterns of behaviour of visitors to our site. We also use "cookies" which would be stored on your browser. These cookies have a finite lifetime and do not store or pass to your browser any credit card information. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, please contact us.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This site does contain a small number of links to other sites. AbsoluteHosting is not responsible for the privacy practices or the content of such Web sites.

Complaints Procedure

If you have any complaints relating to any aspect of AbsoluteHosting's service, please contact us. Please state clearly the nature of the complaint or suggestion. We will acknowledge your complaint within 5 working days.

Once AbsoluteHosting offers a resolution to your complaint, you may decide whether or not it is acceptable. In such cases, we will endeavour to offer alternative solutions.

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